Our goal is for the services of the County Clerk to be accessible to all individuals. Therefore, we are always interested in hearing from our customers about what we can do better. Please contact us if you have any questions or ideas of how we can better accommodate you.
If you Visit the Courthouse
There are some private parking lots in the area, but most customers park on the street. Because parking is in such demand in this area, we recommend planning ahead so that you have ample time to find a space that is convenient.
There are some designated disability parking spaces around the courthouse and on nearby streets. The rest of the spaces have the City’s new parking stations. Persons with vehicles that display a special state license plate or placard (for example: Disabled, Former Prisoners of War, Pearl Harbor Survivors, Purple Heart Recipients) are not required to pay meter fees.
Capital Metro has a bus stop located at the front (east side) of the Courthouse on Guadalupe. The Capital Metro Trip Planner can help you map a route.
A ramp entry into the Courthouse is available at the Guadalupe entrance. An automatic door opener is available on these doors.
Everyone entering the Courthouse is required to go through a screening process. Purses, backpacks, etc. are screened, and a Sheriff’s officer will use a metal-detecting wand to check you or ask you to enter through a metal detector.
If You Visit the Airport Boulevard Facility
Free parking is available in the lot that surrounds the building. There are disability parking spaces near the building’s entrance.
A curb cut allows easy wheelchair access to the front door of the building. An automatic door opener is available on these doors. The doors from the main hall into the County Clerk’s Office are lighter in weight. A building attendant is stationed in the front lobby and can assist you with these doors if you would like additional help.
There is a Capital Metro Bus Stop located across the parking lot in front of the Airport Boulevard location. The Capital Metro Trip Planner can help you map a route.
The Elections Division offers numerous services to assist voters, such as:
- Instructions on how to vote by mail
- Voting units that allow individuals to cast their votes privately, securely, and without assistance; and
- Accessibility requirements for polling locations
The Americans with Disabilities Act (ADA), a federal civil rights statute, requires all state and local governmental entities, including the courts, to accommodate the needs of persons with disabilities who have an interest in court activities, programs, and services. In accordance with this statute, the Travis County Courts have policies to ensure effective communication with individuals with disabilities. Additional information can be found on the Travis County Criminal or Civil Courts page.
Interpreter Services for Deaf and Hard of Hearing
Interpreters and assistance can be provided through Travis County’s Services for the Deaf and Hard of Hearing. Their phone number is (512) 854-9205.
Contact Our Disability Information Coordinator
If you have suggestions about how we can make our office more accessible, or if you need additional assistance, please contact our Disability Information Coordinator: